In an authoritative performance by actor Richard Bebb, two sections from Chaucer's Canterbury Tales are presented in Old English, under the advisement of the leading living scholar on Chaucerian pronunciation, Professor Derek Brewer.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...