When Gaby Bailleux released the Angel Worm into Australia's prison system, setting hundreds of asylum seekers free, she also let the cat out of the bag. The Americans ran the prisons, and so the doors of some 5000 American prisons also opened. Was this a mistake, or had Gaby declared cyberwar on the US? Felix Moore has no doubt, and to save her, he s going to write her biography. But how to get Gaby to co-operate?
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...
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