For most people, thoughtful behaviour and common decency are in short supply, or simply forgotten in hurried lives of emails, mobile phones and multi-tasking.
In CHOOSING CIVILITY, civility expert P M Forni identifies the 25 rules that are most essential in connecting effectively and happily with others.
Each rule is briefly explained in clear, witty and, well, civilised language.
For example:
- Think Twice Before Asking Favours
- Give Constructive Criticism
- Refrain from Idle Complaints
- Respect Others' Opinions
- Don't Shift Responsibility and Blame
- Care for Your Guests
- Accept and Give Praise
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