Rex Holt — a nice lad, carefree, brimming with over-confidence, is found dead in a hotel room out in the country. It appears to have been suicide but Philip Holt is convinced that his brother has been murdered; and his conviction brings him up against those who cheat, who rob, who go to the utmost lengths to...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...