A Genius Performance by Hugh Fraser! A repugnant Amercian widow is killed during a trip to Petra… Among the towering red cliffs of Petra, like some monstrous swollen Buddha, sat the corpse of Mrs Boynton. A tiny puncture mark on her wrist was the only sign of the fatal injection that had killed her.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...