When the TARDIS lands on Panenka, the Doctor, Tegan, Turlough and Nyssa discover a community falling apart at the seams - plagued by thefts, and mysterious disappearances among the 'piggybackers' who eke out a desperate existence on the comet.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...