Captain Christiannsen had a prejudice against having women on his ship - but in the case of Wren Mary Lou, his prejudice was misplaced. Mary Lou, as well as being young, beautiful, and with a natural gift for what she called "having fun", was a girl of resource who could face reality. Resourceful when the Gangerwolf was torpedoed and its survivors mercilessly machine-gunned. Realistic when she and her companions faced...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...