Barcelona in 1912 is a city still recovering from the dramatic incidents of the so-called 'Tragic Week' when Catalan conscripts bound for the unpopular war in Spanish Morocco had rebelled at the city's dockside against the royalist forces. In the fighting many were killed and afterwards even more were thrown into prison. Including an Englishman, who was later found dead in his cell. The dead man had been a prominent businessman in Gibraltar. So what had he been doing...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...