The Narnia Chronicles, first published in 1950, have been and remain some of the most enduringly popular children’s books ever published. The best known, The Lion, the Witch and the Wardrobe, has been translated into 29 languages.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...