Rising Soviet state security force officer Leo Demidov encounters the test of his career when a serial killer challenges his beliefs about the paradise of the working world, resulting in his demotion and threats against the lives of his family members.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...
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