Excerpts from classic stories for children relate the adventures of Pinocchio, Peter Pan, King Arthur, Anne of Green Gables, Mowgli, Tom Sawyer, and other heroes and heroines.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...