Morgan Grant and her sixteen-year-old daughter, Clara, would like nothing more than to be nothing alike. Morgan is determined to prevent her daughter from making the same mistakes she did. By getting pregnant and married way too young, Morgan put her own dreams on hold. Clara doesn't want to follow...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...