Ellen O'Farrell is an expert when it comes to human frailties. She's a hypnotherapist who helps her clients deal with everything from addictions to life-long phobias. So when she falls in love with a man who is being stalked by his ex-girlfriend she's more intrigued than frightened. What makes a supposedly...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...