Quantum theory is weird. As Niels Bohr said, if you weren't shocked by quantum theory, you didn't really understand it. For most people, quantum theory is synonymous with mysterious, impenetrable science. And in fact for many years it was equally baffling for scientists themselves. In this tour de force...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...