Dickens had already achieved renown with The Pickwick Papers. With Oliver Twist his reputation was enhanced and strengthened. The novel contains many classic Dickensian themes - grinding poverty, desperation, fear, temptation and the eventual triumph of good in the face of great adversity.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...
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