The crew’s on holiday, and they turn their energies to mining for gold, aided by pigeon messengers Homer, Sophocles, and Sappho. The adventurers comb the nearby hills for a fabled lost claim, while being shadowed by a mysterious figure they dub “squashy hat.” Undeterred by drought, sudden brushfires, and...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...