Emily Baxter feared she was the sole survivor of a deadly alien plague that swept through New York City, the nation, and the world in a downpour of blood red rain. And when the dead began transforming into a terrifying new form of life, she feared her survival might be brutally short-lived. Then, a human voice crackled from a satellite phone, urging her to flee north, where more...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...