The highly-anticipated follow-up to Sunday Times no. 1 bestseller 18th Abduction Christmas is coming, but crime never stops for the Women's Murder Club. Sergeant Lindsay Boxer is looking forward to spending time with her family over the holidays. But when she receives a tip-off that the biggest heist ever to hit San Francisco is being planned for Christmas Day, everything changes. The architect of the ambitious...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...