As a world-class equestrian and Olympic contender, Annemarie Zimmer lived for the thrill of flight atop a strong, graceful animal. Then, at eighteen, a tragic accident destroyed her riding career and Harry, the beautiful horse she cherished. Now, twenty years later, Annemarie is coming home to her dying father's New Hampshire horse farm. Jobless...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...