Three men trek to the remote African interior in search of a lost friend, and reach an unknown land cut off from the world, where terrible dangers threaten anyone who ventures near the spectacular diamond mines of King Solomon.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...