Features excerpts from 2 shows first broadcast in 1966 and 67. First one is from 16th April 1967 and the second segment is from the show broadcast on 5th June 1966.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...