Winnie-the-Pooh may be a bear of very little brain, but thanks to his friends Piglet, Eeyore and, of course, Christopher Robin, he’s never far from an adventure. In this story Pooh gets into a tight place, nearly catches a Woozle and heads off on an ‘expotition’ to the North Pole with the other animals.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...