In Madame Bovary, one of the great novels of nineteenth-century France, Flaubert draws a deeply-felt but sympathetic portrait of a woman who, having married a country doctor, finds herself unhappy in a rural, genteel existence and longs for love and excitement. Her aspirations and her desires lead her ...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...