Once again Arthur Conan Doyle presents a series of cases which baffle the police, but are no match for Sherlock Holmes and his trusty companion, Dr. Watson. In "Black Peter", the peace of rural Sussex is disturbed by the discovery of a seafarer's body pinned to the wall of his hut with a harpoon. In the "Golden Pince-Nez", a young man is found dead clutching a pair of spectacles, yet he had perfect sight.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...
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