How a fishmonger's son from Tyneside, growing up in the 1950s with a Geordie accent, become the person who recorded more than 900 audiobooks and received an MBE from the queen in the Birthday Honours of 2017. This 'charming', 'entertaining' and 'heart-warming' memoir answers that question.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...