Great Expectations is Charles Dickens's thirteenth novel. It tracks the story of Pip who from youth through the various stages of his life. It was said to be Dickens favorite novel and has been taught very widely in the classroom.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...