Millennials have disrupted almost every major industry. Whether you’re a parent trying to raise them, a pastor trying to reach them, or an employer trying to retain them, they’re disruptive. As the largest living generation, millennials are one of the most studied but misunderstood groups of our day. And the chasm between the generations is...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...