Making peace in Northern Ireland was the greatest success of the Blair government, and one of the greatest achievements in British politics since the Second World War. In Jonathan Powell's masterly account we learn just how close the talks leading to the Good Friday agreement came to collapse and how the parties finally reached a deal. Pithy, outspoken and precise, Powell, Tony Blair's chief of staff and chief negotiator...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...