‘Why do they call him Black Jake? Is it because of his hair?’ Titty asked. ‘Because of his heart’ said Peter Duck The Swallows and Amazons, as well as Captain Flint and the ancient able seaman Peter Duck, set sail on the Wild Cat bound for the Channel. But they are shadowed by the Viper, manned by none other...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...
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