Shortlisted for the British Book Awards, Newcomer of the Year, 2008. A Richard and Judy Summer Read Selection. Written as a "report into the circumstances surrounding the decision to introduce salmon into the Yemen", this is a novel that is made up of e-mails, letters, diary extracts, records of the prime...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...