Released in our new Young Adult Classics format, Henry James' classic ghost story is a masterpiece of the supernatural. The tale is taken from the diary of a governess, who describes her mounting sense of paranoia at the relationship between her two wards and the ghostly figures that haunt the estate. Menacing, ambiguous and haunted by a...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...