Written by british-born author Frances Hodgson Burnett and first published in 1905, A Little Princess tells the story of young Sara Crewe, privileged daughter of a wealthy diamond merchant. All the other girls at Miss Minchins school treat Sara as if she truly were a princess. But when Captain Crewes fortune is sadly lost, Saras luck changes. Suddenly, she is treated no better than a scullery maid.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...