Shortlisted for the CWA Gold Dagger Award, The Dark Room is the psychological thriller from crime queen Minette Walters. Something else had happened . . . Something so terrible that she was too frightened to search her memory for it . . . The newspapers reported the case with relish. Jane (Jinx) Kingsley, fashion...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...