Istanbul, Turkey 1955 Benedict Hitchens, once a world-renowned archaeologist, is now a discredited – but still rather charming – shell of his former self. Once full of optimism and adventure, his determination to prove that Achilles was an historical figure led him to his greatest love, Karina, on the island of Crete and to his greatest downfall, following the disappearance of an enigmatic stranger, Eris.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...