When 12-year-old Ciaran Devine confessed to murdering his foster father it sent shock waves through the nation. DCI Serena Flanagan took Ciaran's confession after days spent earning his trust. He hasn't forgotten the kindness she showed him - she hasn't left his thoughts at all. But was there more to this case than the police uncovered? When concerns are brought to DCI Flanagan the years of lies begin to...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...