Dame Lettie, a blue-blooded reformer, Godfrey - her rather irritating brother, and his once fabulous novelist wife Charmian. But who is the caller? And why are they reminding them of this final truth? It's unsettling and mysterious. The activity increases and soon a witch-hunt is in full force, with nobody beyond...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...