Scheming social climber Alexa may be humbly born. But only a title, mansion and family tiara will do. Befriending feckless aristo Florrie (three surnames plus black hole where her brain should be) means the grandest doors swing open and the prince of her dreams is in sight. But has Florrie’s mother, the formidable Lady Annabel, rumbled what Alexa is up to? Beautiful but penniless student Polly, meanwhile, is in love.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...