Jade Dupree is a beautician and an undertaker's assistant with a gift for smoothing the ravages of death from the faces of her clientele. But her strange talent isn't the only thing that sets her apart from the townspeople of tiny Drexel, Mississippi. Jade is half-black and the unacknowledged bastard daughter of Drexel's "first lady", the imperious Lucille Longier. Jade's half sister, the pale, fragile, and legitimate Marlena...
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...