Lizzie Conway has clawed her way out of the worst slums of the Gorbals, all for the sake of her three daughters, her most prized possessions. She would do anything to protect Polly, Babs and poor, deaf Rosie. In this tough part of Glasgow, there are many dangers - physical and moral - facing women.
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...
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