Recorded in front of a live audience at the Cheltenham Festival of Literature, Jarvis gives his popular reading of two full-length "Just William" stories: "Sweet Little Girl in White" and "William and the Princess Goldilocks".
Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it’s safe to fail. We all have to endure failure from time to time, whether it’s underperforming at a job interview, flunking an exam, or losing a pickup basketball game. But for people working in safety-critical industries, getting it...